All orders ship on the following business day. Orders DO NOT ship on the same day the order is placed. All orders ship by UPS unless a P.O. Box is supplied.. Shipping does not include Saturday delivery. For example, if you select "Next Day Air" and your order is placed on Thursday, your order will ship on Friday and will be delivered on Monday. If you select "Second Day Air" and your order is placed on a Wednesday, your order will ship on Thursday and will be delivered on Monday. We offer a 15 day money back Guarantee from the date of purchase provided the product was not used or mounted and everything is returned in the same manner it was received.. This does not include the shipping charges. We do not refund/exchange orders placed through any of our dealers, thats between you and the dealer..